Support & FAQ
Frequently Asked Questions
How does AI generation work?
TripBuilder24 uses advanced artificial intelligence (Claude AI) to create tailored itineraries. We analyze your destination, interests, and budget to suggest activities, restaurants, and logical routes day by day.
What are the free plan limits?
The Free plan allows you to generate 1 trip per month and view the full details of the first day of each itinerary. You can also save 1 document and 2 expenses per trip. By upgrading to Pro, you unlock unlimited generations and all features without restrictions.
Is my data synced?
Yes, by using your account, all your trips, documents, and expenses are securely saved in the cloud (Firebase) and automatically synced across all your devices.
Can I use the app offline?
You can view your already loaded trips even without a connection. However, to generate new itineraries or sync changes, an internet connection is required.
How can I manage my Pro subscription?
Subscriptions are managed directly through the App Store (iOS) or Google Play Store (Android). You can cancel or change your plan at any time from your account settings on the respective store.
Still need help?
If you didn't find the answer you were looking for, our team is at your disposal for bug reports, feature requests, or technical assistance.
Contact support